Terms Of Service

1. This Agreement

These terms govern your use of SBMM Cloud at sbmmcloud.com and of SBMM AI Studio, the desktop application we license to you. By creating an account or installing the application, you agree to them.

The service is provided by SBMM, House# CB-92 Liaqat Rd, Bhabra Shah Wali Colony, Wah Cantt, Pakistan. Registration details are still to be added: registration details. This document will be reviewed by a qualified lawyer before the service is offered commercially.

2. Eligibility And Your Account

• You must be at least 18 years old to create an account.
• You must give an email address you control and verify it. You are responsible for what happens under your account and for keeping your password secure.
• Accounts are personal to you or to the organisation that opened them. Sharing an account with other people is not permitted.
• Tell us promptly if you believe your account has been used without your permission.

3. What The Service Is

SBMM Cloud provides: a web application with SEO tools, an account with a plan and allowances, and a licence to install and use SBMM AI Studio on the number of computers your plan allows.

SBMM AI Studio runs on your computer. It requires your own account with a supported AI provider - Anthropic's Claude or OpenAI's ChatGPT, through their official command-line tools, which you sign in to yourself; no API key is used - and it calls that provider under that account. We do not provide, resell or pay for it, and your use of it is governed by that provider's own terms.

The application is currently supported on Windows 10 or 11, 64-bit. We do not promise support for any other operating system.

4. Plans, Allowances And Payment

• Prepaid, fixed term. A paid plan is bought for a stated number of months and starts when payment is verified.
• No automatic renewal. Nothing renews by itself and we keep no card on file. When a term ends, the account returns to the free plan until you buy again. Renewing means making a new purchase.
• Allowances. Each plan includes an allowance of SBMM AI Studio articles and of SEO tool runs, measured per period. Allowances do not carry over.
• Computers. Your plan allows 1 signed-in computer, and you may move that seat up to 3 times in 30 days.
• Failed runs. A run that never started is not charged. Up to 3 failed articles per calendar month are released rather than charged; beyond that, a failure after the work has begun is charged. A paused or interrupted run may be resumed on the same authorisation for 6 days and is not charged twice.
• Payment. Payments are processed by our payment provider on its own page. Card details are not received or stored by us.
• Prices. The price of a purchase is the price shown at checkout for the plan version you buy. Changing prices does not change a purchase you have already made.

Refunds and cancellation are covered in our Refund & Cancellation Policy, which forms part of these terms.

5. Your Content And What You Generate

You keep what is yours. The material you supply - website content, briefs, titles, keywords, pasted text and anything else you put into the application - remains yours. We claim no ownership of it.

Output. Articles, maps and reports generated on your computer are yours to use to the fullest extent permitted by applicable law and by the terms of the AI provider whose subscription produced them. Because generation runs under your own provider account, that provider's terms about generated output apply to you directly. Note that AI-generated material may not be eligible for copyright protection in some jurisdictions, and similar output may be produced for other people.

What we receive. Operating the service requires us to process a limited set of operational data: your account details, the state of your runs, your app and engine versions, and a salted hash of each article title. We do not receive the article, the brief or the sources. You grant us only the limited, non-exclusive rights needed to operate, secure, support and bill for the service.

Our material. The application, the engine, its agent instructions, the website and the SBMM Cloud and SBMM AI Studio names remain ours. Your plan is a licence to use the software, not a transfer of it. You may not copy, redistribute, resell, decompile or attempt to extract the engine's sealed contents, or circumvent licensing, device limits or allowances.

6. Acceptable Use

You agree not to use SBMM Cloud or SBMM AI Studio to:

• break the law, or infringe anyone's intellectual property or privacy;
• produce or publish material that is unlawful, deceptive, defamatory, or presented as someone else's work or as coming from someone it does not come from;
• crawl, scan or submit websites you do not own or have permission to analyse, or use the tools to place unreasonable load on any third party;
• share your account, resell access, or use one account for several people;
• circumvent allowances, device limits, licensing or security, or attempt to access another customer's data;
• interfere with the service, its infrastructure or other customers' use of it.

You are responsible for what you publish. The output of an AI system is a draft that you review, verify and decide to use.

7. AI Output, Accuracy And SEO Results

AI output is not guaranteed to be correct. The application uses a large language model to write and to judge. It can be wrong, incomplete or out of date, even when the pipeline has checked it. Its fact-check verdict is an aid to your review, not a substitute for it. Verify anything that matters before you publish it.

We make no promise about search results. We do not guarantee rankings, traffic, impressions, indexation, visibility in AI assistants or any commercial outcome, and no one at SBMM Cloud is authorised to. Search engines are third parties whose behaviour we do not control.

Measurements are what they say they are. Where the product reports a measurement it is a measurement of what was read. Where a figure cannot be measured, the product omits it rather than estimating it.

8. Availability And Changes

We aim to keep the service available, but we do not offer a service-level guarantee. The service may be unavailable for maintenance, or because of a failure at a provider we depend on - hosting, email, the payment provider, or the AI provider whose subscription you use.

We may change, add or remove features. If we make a change that materially reduces what a paid plan provides during a term you have already paid for, we will tell you and, where appropriate, discuss a fair resolution.

9. Suspension And Termination

You may stop using the service at any time. We may suspend or close an account that breaches these terms, that is used unlawfully, or where suspension is needed to protect the service or other customers. Where it is reasonable to do so, we will tell you why and give you a chance to put it right first.

A suspended account cannot sign in to the web application or to SBMM AI Studio. Content stored on your own computer remains on your computer.

10. Liability

The service is provided as it is. To the fullest extent permitted by law, we exclude implied warranties, and we are not liable for indirect or consequential loss, lost profits, lost revenue, lost business, lost goodwill, or loss of data that you could reasonably have kept a copy of.

To the fullest extent permitted by law, our total liability arising out of or in connection with the service is limited to the amount you paid us in the twelve months before the event that gave rise to the claim.

Nothing in these terms limits liability that cannot be limited by law, including liability for fraud, and nothing here overrides rights you have under mandatory consumer law.

11. Governing Law And Disputes

These terms are governed by the laws of Pakistan. If something goes wrong, please contact us first - most issues are resolved that way.

The forum for disputes that cannot be resolved between us is being finalised: dispute venue. If you are a consumer, this does not deprive you of the protection of mandatory provisions of the law of the country where you live.

12. General

These terms, together with the Privacy Policy and the Refund & Cancellation Policy, are the whole agreement between us. If a provision is unenforceable, the rest continues to apply. We may update these terms; material changes will be notified to the email address on your account, and continuing to use the service after they take effect means you accept them.